[remoquete]

> The issue is that the documentation tools that so many companies have standardized on are absolutely garbage for actually writing documentation.

No. The issue is that many companies still haven’t realized that you need to dedicate people to this job, that is, technical writers, documentarians, information architects, etc. Blaming the tools is like blaming a car without a driver for not moving.

To "people over process" add a new mantra to your agile way of work: "people over tools".