[waiseristy]

What's missing here is the effectiveness of the tools search functionality. Confluence does this wonderful thing where, even if you quote the search terms, it will just interpret what it thinks you were trying to search for. You know of a doc that has a very distinct keyword in it? Perhaps "runnable" or something like that? Well too bad, now you have to sift through 500 pages of results for run, running, ran, etc.

https://jira.atlassian.com/browse/CONFSERVER-14910

I will almost always shove a bunch of distinct keywords at the bottom of my docs so future searchers can find useful information. This finding information through a log(n) tree search is total bupkis. Relying on others to organize information in the same mental model as you is totally unrealistic.

[sjg007]

I agree confluence is terrible. The tags thing is kind of OK. Gmail fwiw has a similar problem.