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by adamnew123456 1933 days ago
Agreed. I find it easier to interact with people in service situations if they're responsible for the whole experience. The point of going to a restaurant or a barbershop or getting take-out is that you're leaving the whole process in someone else's hands.

A checkout clerk just feels like a weird adjunct to the whole process. I walked to the store, pushed the cart around and grabbed all my items, yet somehow someone else has to do the quickest and easiest part for me?