| I think pride and patriotism means you’re overstating your case here. Indeed as you say, a subgroup of the largest Swedish private banks own the ID system in Sweden - for profit, and without any serious democratic oversight. Edit: I forgot to add that the system allows these private banks to see into almost every aspect of a person’s life: where they shop, where they are, who shares their household and so on. Almost every aspect of a Swede’s life can and is tracked by this system. Every time someone identifies themselves with this system, it costs the retail merchant or service a non-trivial amount of money. Because it’s effectively a private monopoly, that price is set by the banks, and often involves a lot of secret horse-trading behind closed doors (I’ve been involved with some aspects of this in the past). The secret negotiations also include terms that are not open to public scrutiny. One example, is that the merchant or service isn’t allowed to blame BankID for any problems such as downtime or any other technical problems. btw I’m curious how you get all your receipts digitally. There are some services such as Kivra in Sweden, but they definitely don’t cover all stores. |
My gripe with BankID is that it's a monopoly and it's tied to having a bank account. It's easy to fall into the cracks. For example, I know first hand more than one foreigner that moved to Sweden and couldn't do basically anything online because they didn't have BankID and couldn't get one because they needed to visit a bank branch and have an appointment, and they couldn't get one without having to wait for 2 months or more (partly due to COVID-19).
The system could be much better if there were many accredited providers of digital ID (this is somewhat already the case, there's Freja now) and there was a mandated standard protocol that the accredited providers implement, so you could have the ID from any provider and that ID would work on any site. The latter is not the case to the best of my knowledge: although many government websites are supporting Freja, most private ones like Kivra or Klarna and of course the banks only support BankID. This is not great.
It also forces you to have an Android or iPhone, and basically have a relationship with these foreign tech giants and accept their policies in order to be a "digital citizen" in your own country. If they ban your account for any reason, and you lose access to the store without any recourse, and you can't install the app, you are basically SOL. This is a trickier problem to solve, and it's not exclusive to BankID by any means, but if there was competition it would be more likely (at least on paper) that somebody might provide an alternative.
My take is that indeed: the system mostly works, it is convenient, but it's not perfect by any means. There's plenty of room for improvement. Just having real competition instead of a de facto monopoly would fix most issues.