Is it end to end encrypted? It sounds like something I'd like to use, but if it's not private from the service operator and their hosting providers I probably can't use it for most of my projects.
Is transcription really a critical/killer feature? Does the product fall down without it? Can it be done clientside and then the transcribed data be encrypted e2e alongside the av streams?
For me if it's not e2e it's a nonstarter, which means I'm not using the transcription feature because I'm not using the product at all.
For some transcription seems to be critical (see the search-ability knowledge comment above), but e2e is a deal-break for others. I totally understand where you're coming from too.
Perhaps we'll figure out a client-side solution or create ab e2e channel setting where transcription is disabled.
We've looked into doing this but haven't found a way to do it while supporting transcription.
We're currently planning on implementing single-use keys to balance security with transcription needs.
Would love to hear your thoughts on this.