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by kayhi 1932 days ago
No problem, but this feels more like an enterprise process than a self serve SaaS solution. I'm not saying that is bad, but had the impression it is more self service such as I could select needed integrations and see pricing. I'd consider that more user friendly than contact sales.
1 comments
michaelotis 1932 days ago
You're right and we're in the midst of transitioning to a self-service approach from enterprise. Much more in line with what we're trying to accomplish.
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texasbigdata 1932 days ago
Great. Take a hypothetical $20M annual revenue client (or opex, if easier), no build out; your bread and butter sweet spot client. What's their cost, or how do you think about it in concrete # / $s without any email or phone being involved?
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michaelotis 1932 days ago
That's a great question and one we're answering ourselves as we launch the self-service piece. The usability of the app is really similar to an Asana or Trello but still provides similar value to the base version of an enterprise procurement tool. So the goal is to find that sweet spot in the middle with pricing too.
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texasbigdata 1931 days ago
Ok so specifically, using your range of "Asana to higher", the "business" tier of Asana [O] is $24.99 per user per month, and something like Vendr [1] (and I apologize if this is not the correct compqrison) is $78k / year for the middle tier. Let's assume 3 users for Asana, that's $900 per year vs ~85x that for the competitor. That's probably missing some nuance but there's a ton of vagueness / purposeful opacity in the response above, so that's range is a best guess of sorts which you can correct if you choose.

1. https://asana.com/pricing 2. https://www.vendr.com/pricing

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michaelotis 1931 days ago
Won't deny the intentional opacity. We haven't launched the self-service piece nor firmly defined its features. So definitely haven't solidified pricing yet.

That said, in the interest of giving you a real answer... The numbers we've thrown around for the base package are sub-$100/user/mo and the mid-tier sub-$500/user/mo. Tailored pricing for custom solutions.

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texasbigdata 1930 days ago
Helpful thank you!!
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