[bern4444]

> Tickets and tasks should result in adding value to the business

I mean, they should but its not always a direct path. Resolving tech debt should speed up delivery of future products and features. Do businesses actually understand that reasoning... not really from my experience. This is really just a lack of understanding or appreciation of nuance for how software is developed by non tech companies that have been forced to hire engineers and create engineering departments.

> Agile helps you accomodate to them leaving by splitting the work to small bits and having no single owner.

This only holds true if you have a team structure and organization that prevents specialists and keeps everyone as a generalist. I don't believe that's actually possible...

Instiutional knowledge is massive, and I feel its often vastly undervalued by companies when engineers decide to leave.