[throwbacktictac]

I've never dealt with Okta support but my support issue with Auth0 was top notch.

However, their 'Rules' system for hooking into the Auth request is abstracted at the Auth0 account level rather than the individual app level. That makes it too easy to accidentally screw up all of the apps on an account.

[kall]

I like the product but the extension points confuse me. Rules, Hooks and Actions are all more or less the same thing? I never know which one I want. What's difference between a flow and a pipeline? You definitely can't guess from the terms.