[theptip]

Can second this, Okta requires you to "contact support" to turn on basic features like email customization, and even though I'm a paying customer, I was given a multi-week estimate (after waiting a week or two) for how long it would take to enable this feature.

It's a flag in the web UI in Auth0.

This did not fill me with confidence.

[davewritescode]

I will 3rd this, this is my major issue with Okta in general. Other than that it's been pretty good for us.