[Traster]

I don't work in cloud, I work in a completely different part of Tech. However, we do deal with big clients, and essentially it was always a different game for them- extended support for products, alpha/patch releases where necessary, because those businesses drive so much revenue and the last thing you want is for the corporation at an organisational level say "We're a <vendor> client".

That doesn't help the smaller developers though - you just have to hope that Deutsche Bank wants the same things you do, which is.... unlikely.

[ethbr0]

I think that would be one of the benefits of being Google (or Amazon, or MS) -- their cloud strategy isn't as beholden to a single customer.

Which means they may or may not do a good job of feature prioritization, but it's not always "whatever (big customer) wants."

FWIW, when I worked for a larger GCP customer, they seemed fairly decent at hearing about and addressing concerns. I realize cloud functionality (especially interfaces) is accreted over the years, and can't be delivered all at once.