A task being easier than it used to be doesn't mean that task's process shouldn't be improved or that its existence shouldn't be questioned altogether as a matter of course.
True. But I think progress over the years is a better metric for whether things are in a good place, policy-wise, than "some other country does things better." So I'm not grumpy about the state of the U.S.'s internet infrastructure, but I am grumpy about the state of the U.S. health care system (for example).