[acomjean]

It could be just random rule enforcement.

I manually pay my electric and gas. I can skip if for a month (or two) and not a problem. Except sometimes (once)..

I have no idea why. I feel its just some random thing depending on who's running the dept that day.

We experienced the same thing in College when after paying our electric bill for two months, they shut our power off without notice. Upon digging it was because we were still listed as "Residents" on the bills we were paying.

[ogre_codes]

While this is frustratingly common with things like the App Store where every choice requires human reviewer judgment, I suspect this is probably an automated thing.

Perhaps it’s a new policy though which would explain the difference.