[breck]

This is not a false claim. I didn't miss a payment, but complained about a $10 WaPost recurring charge via their chat support and they went ahead and locked my account (I think they were trying to be helpful but this fucked things up royally). This was many months ago. The support has been nice, but completely neutered. I have screenshots. I've spoken to 8 people and no one can figure it out. I can't log in, pay, or close the account. The only way I still know there is some account in the ether is I get notifications on my phone that I'm being charged interest and letters in the mail I'm being charged interest.

For the record, I always pay the balance in full and until this I loved the UI and the product. But boy what a fucked up support experience and they should probably end relationship with Goldman and just stick to apple pay. There are about 6 points of total failure in the support experience. I could only spend so many hours holding their fucking hands before I had to give up.

I emailed TCook about this on 11/10/2020.

I greatly regret signing up for Apple Card and please DON'T. It was the best card until it stopped working, then it's the worse card I've ever had. I stick to Apple Pay now with an amex.

I'd also recommend using PayPal for recurring charged. 1 click to see all recurring charges and 1 click to cancel. Apple needs this ASAP.

[URSpider94]

This has nothing to do with the Twitter complaint. Are you locked out of iCloud? If not, then it’s not the same at all.

[breck]

I had to change all my iCloud credentials. I couldn't believe there was any linkages between the 2 things. Seemed insane and dangerous to me. Luckily I was able to get back into my iCloud/Apple. I just assumed the Apple Card was like any credit card. But I learned the hard way that it is not, and it's dangerous to mess with.