[syshum]

>>So what is the difference?

Your expectation that a policy or rule would be enforced evenly across the organization..

I think at this point it is clear that Big Tech do not have any policy, rule or terms of service that is enforced with anything that could be reasonably be considered "uniform"

[ogre_codes]

Routine things like what happens when payments get missed is usually automated.

There are a lot of places in tech where human opinion is interjected introducing variability, but I doubt this is one of them.