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by unvs
1945 days ago
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I went through all this when I got one of these “misting” humidifiers a couple of years ago. Switched to distilled water, which improved the readings. Last year I wanted to “upgrade” and got the Dyson combined humidifier and purifier. It’s the last Dyson product I’ll buy. It lasted 3 (noisy) months before suddenly showing a warning triangle on the display and refusing to switch on. I called support and they said it would have to be returned. Fine, when will it be picked up? In 2-3 weeks time. Ok, that sucks, since this is the driest period here, but fine.. This was December 28th, and YESTERDAY it was finally picked up, almost two months later - and only after I had been sending more and more frequent follow-up emails. Now it’s on its way to Germany for inspection, with no expected date of return. Worst customer service I’ve ever had and my next humidifier (or vacuum) sure as hell won’t be a Dyson! |
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[0]: https://crane-usa.com/product/1-3-gal-warm-cool-mist-humidif...