[ethbr0]

Most of the places I've seen this go bad were because one side was incentivized to not care about the other.

If product has PM or financial incentives that reward without regard to technical debt...

If engineering has PM or financial incentives that reward without regard to user experience...

If you want people to cooperate, set up shared, team-based incentives!

[throwaway894345]

I agree. In whichever case, blaming individual engineers seems weird. Rarely are individual engineers to blame, and even when they are the organization should be robust enough to route around the occasional deficient engineer.