It’s not the end of the world, but not everyone who uses Linux enjoys tinkering, some just want solid out of the box support for Ubuntu, Fedora, etc.
Yep. I love Linux but hate having to futz around to get basic stuff working. I'm ready to mess with some things like display orientation on non-standard hardware like a GPD Pocket to some extent, since you can't really expect full out of the box support there, but when it comes to a proper laptop I'm averse to OS-level tinkering just to make stuff work (as opposed to tinkering in order to customize to my preferences).