[BeetleB]

Yeah, I too had an annoying case where the Best Buy salesperson pretty much said he wouldn't help me find the product that their web site claimed was in stock. He just pointed me to the aisle and said "If we have it, it's there" - ignoring my remarks about it not being in that aisle.

So I went online, ordered it for pickup, and simply came back a few hours later and picked it up.

I needed it the following day so I couldn't rely on an online purchase with shipping.

[mark-r]

In my case I had a local Micro Center store, so I didn't have to wait for shipping. It was just an inconvenient drive.