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by petargyurov 1943 days ago
I have a bit of a sour experience with this keyboard. I love it, I really do.

But when I accidentally wrecked the receiver, here's what I found:

* MS doesn't offer replacement receivers

* Each keyboard is paired to its specific receiver so you can't even buy an off-the-shelf replacement

* MS make it extremely hard to reach a person to speak to

* Their website practically doesn't have support for this keyboard

My Sculpt is now a useless piece of plastic.

2 comments

Yep have had the same thing happen with one that someone left in the office after they left the company - no one could find the receiver and so it was useless. Seems like a bit of a wasteful design, you’d think they’d switch to Bluetooth.
Bluetooth, at least on Logitech devices that support both their proprietary connection and BT, seems to have far more latency in many situations. The difference is Logitech's proprietary setup with Unifying receivers allows multiple compatible devices to be paired or unpaired to any Unifying receiver, including multiple receivers and (on some newer mice/keyboards) simultaneously connected receivers.
Ahh OK, makes sense! Thanks
>My Sculpt is now a useless piece of plastic.

Have you considered making it wired?