[AnthonyMouse]

"Grid operators" are the regulators. They're the people the government by statute gives regulatory authority over the grid.

The alternative to forcefully disconnecting people is to get people to volunteer because the prices for not doing so are higher they want to pay.

It's plausible that they had an information problem that should be addressed, i.e. people didn't realize that they're paying dollars rather than cents per kWh and correspondingly didn't cut usage. Maybe some kind of messaging system where everyone gets a text message estimating their monthly electric bill at their current usage and price, causing tons of people to say "oh crap" and go do something about it.

[mindslight]

Or recognize that inelastic demand meeting inelastic supply can only produce a terrible price signal, and have a capacity market like every other grid operator.