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by codegeek
1953 days ago
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One thing I can tell you. Early on, focus on 1 segment if possible. Small customers are very different than Mid-size customers. Different pain points, different needs and possibly different budgets. I would try and focus on finding that product market fit which is to figure out which segment is the best customer segment for your product in the early days. Start with them. Forget the others. Once you get enough traction, you can add other segments later. |
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I think the customers I met are mid size. The number of current reservations they get over the phone and site contact form are between 100 and 300 per month (20-21 working days).
A way to convert these customers from phone to the web app is to include a link to the app and let them check the details (I'll think of something...).