[judge2020]

Consumer protection doesn't apply to broad statements like "secure". Just because a kwikset advertises "For use on exterior doors where keyed entry and security is needed" doesn't mean you're entitled to a refund if someone picks it, even if kwiksets are usually seen as low-security locks.

https://www.kwikset.com/products/detail/780-deadbolt-keyed-o...

[tumult]

Yes, that's why I'm saying the people need to pay attention to the track record of the organization and their past credibility.

[judge2020]

> Refunds? Replacements? Anything? Bueller?

[tumult]

Their track record includes their responses to issues like these. If they ignore it, that's worse than trying to rectify it or address or mitigate its severity.