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by sshekh 1951 days ago
I got a NYT subscription in 2019. Last year in September my credit card expired, and my bank sent me a new one. This one had the same card number but a different expiry date. NYT just wouldn't accept it. I don't know how credit cards are renewed in the US but this was the new card I got and it worked everywhere except NYT. They just kept saying that it was an expired card so they could not accept it.

I tried contacting customer support, no use. They just said they'd manually enter the card details from their side which showed the same result. After a month my subscription was automatically cancelled. Well ¯\_(ツ)_/¯