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by alpaca128 1952 days ago
In my recent experience this has changed drastically. Amazon was on average the cheapest, fastest online marketplace I'd used, and any issues were resolved within an hour.

Now I'm still waiting for a product I ordered 3 months ago. The only option I have is contacting the seller - who doesn't respond. I wrote a review about the experience, which then got promptly removed.

More recently I've ordered a few things from multiple places, the one outstanding delivery is from Amazon, and now almost a week late. It'll probably be the last one; their obvious lack of interest regarding fake reviews, review resetting and obfuscation, misleading pricing, counterfeit products and the constantly shrinking number of quality products have taken a toll. More often than not products are shipped from China, making it a worse choice than many local competitors who may ask higher prices for delivery but at least ship in two days instead of two weeks, have a phone support hotline and a reason to care.

Very slowly but steadily the reasons I started using Amazon's platform eroded away until it became more or less a more approachable middleman for aliexpress dropshippers.