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by phlo
1949 days ago
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SkyDemon (a flight planning and navigation app) is a delight for subscribers: * Subscriptions are for one year at a time, and have transparently indicated pricing. No "$2.71 per day, charged annually", no hidden tips, taxes or convenience fees. * If you don't use the app for a few months, they auto-extend your subscription by an extra month as a courtesy. * When your annual subscription is about to expire, they send a reminder a few weeks and another a few days before the expiration. If you don't renew, you get a final "Sorry to see you go, here's how to reactivate for $annual_price, if you don't renew we'll delete your stored data in a few months" email. This is how subscriptions should work. They send an appropriate amount of notification at a good schedule to make sure you don't accidentally forget to renew, and don't pester you to death if you don't. |
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