[sliken]

Wow, had similar. I cancelled online, they said my account was in good standing, nothing owed, and killed my t-mobile.com account.

A few months later I got a collections notice for $500 from t-mobile, went to a t-mobile store, said that my account looked weird, and they had recorded me as not owning my phone, despite a clear account history that I paid full price for the phone and didn't owe anything.

Still get collection notices, but it's now over 7 years, and my credit card recovered by some 70 points or so when it aged out.

[dd36]

FCRA claim for damages if you were denied credit or paid a higher price for something, like a mortgage or car insurance.

[alfiedotwtf]

All these stories... is this an American-only thing and is common place? Because there’s no way that could happen here in Australia

[freetime2]

I don’t know if it’s American-only, but it’s definitely common place in America. These stories are particularly bad but none of them are surprising to me.

I actually found the NYT cancellation process to be relatively painless to be honest. That’s how accustomed I am to painful cancellation experiences.

[sjwright]

It’s mostly American. We don’t have their kind of credit rating system in Australia.