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by jmckib 1953 days ago
I canceled WSJ a little while ago and it was a total nightmare. Had to call a number, got put on hold for about 45 minutes, then had to answer a bunch of questions and deal with an aggressive sales pitch. Never subscribing again because of that. I'm sticking with Washington Post for now because it's a lot cheaper, has better politics coverage, and the cancelation process is more reasonable (I think, haven't had to do it yet).

When the WSJ rep asked me why I was canceling, one of the reasons I gave was how bad the op-ed section is. A little while ago the news room writers actually put together an open letter complaining about the lack of accuracy in the op-ed section, and also asking for the labeling on the op-eds to be more clear, because it was affecting the news rooms' credibility.

1 comments

My plan was just to change my address to California, where they have an online cancellation option that's apparently required by law.