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by xxxtentachyon 1952 days ago
They say this, but your credits aren’t actually thrown away immediately (at least they weren’t in 2018 or thereabouts). I learned this by ending up in exactly the position you describe - trying to get rid of credits before canceling - except I gave up with one or two left. To my surprise, they were still there once I was done canceling.
2 comments

When I cancelled audible, it wouldnt even let me use the app, let alone use credits I had
Stating the obvious here: it is a Service. When you stop the provision of a cellular service, you immediately lose access to the the service. If you have not consumed the remaining of your points/credit/etc. I find it hard that the service provider would be nice enough to let you consume them points/credit/etc.

Exceptions will exist, but the general rule is such.

> it is a Service.

No, it is subscription. Much like a magazine subscription, where you are purchasing the magazine each month, you are purchasing credits each month that you can use to buy audiobooks that you then own (yes yes, do you really “””own”””” things in the digital world of licenses, blah blah). So losing access to the app, and therefore the audiobooks you purchased, is not how it is supposed to work.

> is not how it is supposed to work

But THIS is how it works. This reality doesn't fit your paradigm. But the reality prevails.

In other words, when you stop paying them.. it stops. You can no longer consume the goods, past-present-future. You call it subscription. I call it a service. Because in my mind a subscription to a Newspaper is "News-as-a-Service. I stop paying Amazon, I lose the AWS. I stop paying the Economist, I lose access to all (present-past-future) issues.

Downvote all you want. Call it what you want. Still.. someone give me an example where the subscription ENDED, and they still have access to the Benefits. If not.. you're welcome. NaaS. Unless you get the paper-copy. Then you ACTUALLY bought the "News" and ONLY because YOU control the physical medium (the paper its printed on).

> someone give me an example where the subscription ENDED, and they still have access to the Benefits

Literally Audible. The person that couldn't access the app is not the norm and likely had some sort of problem. You can access the app after you cancel and can continue to download and listen to books you've already bought. That is why it is a subscription, not a service.

That's not how Audible works. You buy the credits with your subscription unlike an unlimited-consumption model such as Netflix. As a result, they have a policy of allowing credits to be used for a limited time after canceling: https://help.audible.com/s/article/do-i-keep-my-credits-if-i...
This is excellent info thank you!