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by boris-ning-usds 1949 days ago
Good evening,

I have to assume that VA department you're talking about is Dept of Veterans Affairs - and if that's the case, you're in luck! You don't have to wait till 2150 for this to happen. I know that we no longer process injury claims on paper probably since 2014 or so. Most of the paperwork filed are shipped, scanned, and processed into digitized forms into a system of record known as Veterans Benefit Management System (VBMS) here at the VA. VA Regional Office staffers can then pull the digital records for further processing.

I supported the VBMS team's effort in migrating to a cloud based environment in 2017/2018 and my team help start the Caseflow/Appeals project, a system used to track appeals cases - which relies on VBMS daily. Caseflow is open source as well.

https://github.com/department-of-veterans-affairs/caseflow