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> > The windows EULA (End User License Agreement) clearly states that the agreement can be refused by the end user, and that windows can be returned to the manufacturer. In real life, however, manufacturers typically say that they can't refund the windows license and tell the user to contact microsoft directly.

I did just that, called MS and they had very politely asked me to f*ck off or contact the manufacturer again, the license was issued to the small family company where this was a very unnecessary expense (so there were no consumer protection laws applicable to this). In practice this is all empty promises, now I just furiously refuse to deal with Windows and Microsoft because of their dishonesty.