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by horsawlarway
1950 days ago
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I mostly agree with you, but I think there are forms of this that I would definitely consider dark patterns - The one that immediately jumps to mind is "Add this item to your cart to see the price". There's no good intention there, just manipulation. The statistics show a user is more likely to buy an item after adding it to their cart, and this forces them to do that before revealing pertinent information to the user. --- Basically - If it's not a solution that can be customized to the user/customer, I find hiding the price is almost always a dark pattern. If it is a solution that can be customized, it may or may not be a dark pattern, but I still tend to avoid companies that do this - it often means they want additional information from me, or that they're hoping additional sales and marketing information will make me less price sensitive before showing me the final price. |
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https://www.consumerreports.org/online-shopping/why-do-i-hav...