[brandonbica]

I can pretty well assure you that comcast customers deal with the same type of BS as time warner customers deal with having dealt with both. What surprises me is how different the level of service can be for the same provider in different regions. My experience with comcast in Minneapolis makes me want to frame my receipt from when I finally got rid of their service but I couldn't find anything bad to say about the service I received from comcast while I lived in Salt Lake City, not just the people but the reliability of my cable and internet as well as the superior software for the digital cable boxes and DVRs.

[sixtofour]

I wonder if it has anything to do with who they bought their infrastructure from when they moved into a market. For example, in my area Comcast took over from AT&T, and broadband immediately went from Not Available to Hell Yeah.