[moooo99]

Absolutely true, Graphhopper is amazing.

But I completely agree with the point of the original comment. Open Source software often comes with questionable usability and is often not well fitted to be used by the average consumer. While lots of open source applications offer the same, if not more, features than their commercial counterparts, it often feels like you need a special degree to use a simple android application or desktop app.

Without a good and usable, cross platform application to use with OSM, OSM will never be something used by the average consumer.

[berkes]

Then the conclusion would be "Open Source is unfitted as model to build end-user software for the average consumer".

Which I still disagree with, but that is a different discussion. It has nothing to do with Open Source being unfit as model for sofware around OSM or GIS.

Edit: to be clear: Bing Maps, Apple Maps, Facebook, WhatsApp are just some of the (average) consumer facing products that use OSM for their data. Some solely use OSM as data, others enrich and/or use it to mix with other sources. This to show examples of how OSM data is used in and by apps that you probably use. But where the data is Open Source, the app using it, is not.