Hacker News new | ask | show | jobs
by imagine99 1955 days ago
No, you're missing the point completely. His competitors were using the same data source. The problem here is not ads appearing next to "bad" words, or what and who gets to decide what "bad" words even are, that's a whole other discussion.

The issue here is that Google, Amazon or $bigcorp allows its "blocking" algorithm to be misused, to be weaponized by competitors and that it allows no possibility of human review, that you can't get any human via phone or email to review a completely arbitrary (and often enough plain wrong) decision a random algo has committed (through human instigation or on its own rampage, as it happens often enough). That nobody has to account for and take responsibility for algorithmic decisions ("Sorry, computer says no. Good bye).

I have become so frustrated with this issue (we seem to discuss it every other day on HN) that I've come to think that you should not be allowed to offer services using automation without a clear and working process of escalation to a human in case of trouble. If we allow this behavior to continue and to spread (and look, I get it, doing business this way is very attractive and scales beautifully), things will only get worse.

We'll get to the point where it's "sorry, your car was deactivated because $passenger reported that you used a bad word in his presence. Do not contact us again". Maybe this will wake people up and show them that this way of offering services is broken.

Or "sorry, our algorithm decided you get the death penalty based on 100 reports of people that you did $badthing. chops head off Sorry, don't contact us again." Too much hyperbole? We'll see. Algorithmic determination of prison sentences already exists.

1 comments

You're addressing the example of the opener, not the given example that was called dystopian. So if anyone is missing the point, it's you.

we only know what the opener said about his story, so i dont feel comfortable saying wherever what happened to him was dystopian or not.