[LinuxBender]

I think a differentiating factor could be history. Historically farmers have always been able to work on their equipment and this has been long factored into the cost of running a farm. Slowly they are being pushed out of that repair model and their costs are going up. Farm equipment gets a massive amount of physical abuse and it is expected they will break and the farmer can fire up that old generator welder, get out the magic mallet of repair and give 'er a few good whacks. Most of the diesel engines are even designed to be field repaired. On some of them, you can even pop the cylinder sleeves out, swap out the piston rings and you are back in business. People are still coming up with newer simpler tools to do this quickly. If you want to see some amazing ad-hoc repair jobs, watch Andrew Camarata's youtube channel. [1] He brings old rusty equipment back to life and then uses them to make money.

Apple devices have always been designed with limited end-user serviceability. You can reload the OS, change some firmware settings, but not much more. In my opinion, the majority of people buying these devices expected them to "just work". When that ceases to be the case, people go to the Genius Bar.

[1] - https://www.youtube.com/c/AndrewCamarata/videos

[aksss]

I could really use an accessible YouTube channel about basic electronics diagnosis - how to diagnose a failed unit from power supply forward through components. I like EEVblog but it assumes a little more prior knowledge than I have.