[udestoworkthere]

as someone that used to work there i can say this info is false.

>If someone leaves a negative review of your business on TrustPilot, you can have it taken down

no, they can flag it but neither that nor the money they pay as subscription has any direct effect on the review being taken down, this solely lies on the discretion of moderators according to the terms of usage.

>they can prioritize the negative review to be shown above the positive ones

no, like hackernews trustpilot has a a scoring mechanism that is quite easily explained and also reflects on what is being shown, look here: https://support.trustpilot.com/hc/en-us/articles/201748946-T...

>It's a shocking lack of integrity

trustpilot has the most open and transparent platform for reviews, bad actors get marked publicly no matter if they are companies(free or paying) or reviewers.