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by SilasX
1960 days ago
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> Another heuristic I user is, "can a person with an upset toddler work this? Incidentally, another UI that fails this is those automated answering services that “cleverly” let you answer with your voice instead of “press 1 for whatever”. The screaming toddler (or pet) will repeatedly short-circuit the process and get interpreted as an incomprehensible answer. |
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