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by versale
1961 days ago
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> it is prudent to use the following formulas: "I understand you...", "I am not surprised that you have said this...", "I predicted your concern...", "It is good that you have mentioned this...", If I were in your place, likely I would feel the same way...", "There is much that is just in what you are saying..." > ... > The best way of letting him know that in fact he has asked a question is to say something like: "You have raised a very interesting question". "Your question gets right to the point." "I wasn't surprised to hear this question from you," and so on Hm.. I hear this from my corporate superiors every now and then during All-Hands Q&A sessions. Better check their background... EDIT: formatting |
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