[axlee]

I personnally appreciate someone making the rounds around all the stakeholders, booking meetings for me, finding who do I need to talk to to get a domain-specific answer, reporting to stakeholders on the progress, and more generally navigating the organization on my behalf. This stuff is just too time consuming to tackle on top of a development role, especially in a larger org.

note: we are a product organization, not consultants.

[catmanjan]

I suspect customer as product owner works really well for consulting, imagine all the billable hours

[gowld]

Only if customer is someone like a government who doesn't care about getting a result.

If the customer cares, letting them flail and fail is recipe for heartbreak, unpaid bills, and lawsuits.