[adamt]

I think you miss the point if you rate the market leader by customer satisfaction rather than revenue or customer base. I just did a few searches of smaller US and UK cities, and found 5-40x as many listings on Airbnb as VRBO.

For example in my nearest city (Cambridge, UK, which is both highly techie and touristy), Airbnb returns 38 results, VRBO 0. I tried various US and European cities and got a common pattern.

[mrgordon]

Thanks. Interesting data points. Surprised VRBO has nothing in Cambridge!

[ChuckFrank]

And to their credit. Their customer acquisition rate appears to significant indeed.

http://www.fastcodesign.com/1663349/infographic-of-the-day-a...