[JPKab]

Yeah, I get the feeling a lot of times that outsourcing is popular with dysfunctional companies because it shifts a portion of the labor, and thus the resources to managerial staff in the rich country, and the remainder is spent on the actual talent.

If you're a US based manager, this is great. You suddenly become that much more valuable to your employer, even though the customer will lose out. Plus, you don't have to deal with that smart chick down the hall who knows how to code and makes you look really dumb and lazy in meetings getting more glory with the bosses.

The more bureaucratic the org and removed from customers the success criteria are, the more likely it'll get outsourced.