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by sillysaurusx 1970 days ago
Problems happen. Did you contact support and ask for a refund? How did they respond?

If the PSU failed, there's not a lot they can do to prevent a critical failure. (Sounds like the drive failed in this case.)
2 comments
batterylow 1970 days ago
> Did you contact support and ask for a refund? How did they respond?

How this was resolved is the most important part in my opinion

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Daho0n 1970 days ago
>If the PSU failed

The PSU? As in one (1)? Because then, to quote Adam Savage, Well there's your problem!

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morganvachon 1970 days ago
Yeah that caught my eye as well. My home media server is a repurposed Dell tower server with redundant PSUs, if I can swing that for non-critical movies and TV shows, surely a large scale cloud provider will have not only redundant PSUs on each node, but their storage will be redundant and rebuildable as well? Else what are their customers actually paying for?
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