[rubiquity]

Nice. I've talked myself out of starting a monitoring product at least a few dozen times. As you point out, customers either get to choose between being gouged or run their own spaghetti.

On top of bad UX, I do think the storage layer is where customers are really getting hit by these companies. The big players are using very unoptimized ingestion and querying layers and pretending like tiered storage never happened. Developers share some of the blame too by not being at all pragmatic about how long and how much to keep. It's a tough nut to crack.

What's the plan for commercial? They run it themselves and pay per user? If so, that's refreshing.

[nickbp]

That's the plan! The incumbent SaaS providers are effectively charging a premium over the underlying storage. Their business is really reselling storage. Removing that premium via a self-hosted system then greatly reduces the need to structure your applications to fit the cost of monitoring it. This also means that any negotiated discounts and features they may use (e.g., S3 Standard-IA) are also applicable to data in Opstrace.

We will also have a blog post about bad UX in a couple weeks… stay tuned. What are some of your biggest gripes about UX?