[dmarchand90]

For me the worst part is when I have a combination of short urgent tasks and an open ended one. The open ended task always ends up being pushed aside

[athorax]

My support request queue has been routinely emptied this week exactly because of that haha

[aspaceman]

This is a helpful way to put it thanks. I do the same thing. I have a job that involves juggling creative research and more menial bug reports, and this is exactly what I do.