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by matthewdgreen 1964 days ago
I think RH would have had a much easier time in the court of public opinion if they had simply blocked their "instant deposit" feature to new users flooding into the network last week, and forced them to wait 3 days for ACH. People would have been super annoyed but it would have been pretty understandable in a world where the situation actually matched your description ("sudden influx of new customers buying risky stocks before their deposits cleared.")

What actually happened was that users with perfectly well-funded accounts also couldn't buy the stock, and nobody would explain why. (The actual explanation appears to be related to complicated rules around T+2 settlement and collateral, but that's a whole different thing than "people buying risky stocks on credit" which implies that the users were taking risks rather than the system is broken in complicated ways.)