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by 1_player 1968 days ago
I never understood the App Store rating figures. Here's the scam app:

https://apps.apple.com/gb/app/keywatch-watch-keyboard/id1499...

Apparently the paid for 5 stars comments have been deleted, all that's left are comments in the 1 star range but the app is still rated 4.1/5. It's not the first time I see this discrepancy and makes it very hard for a user to understand who to believe: the 1 star comments or the very positive rating average?

4 comments

The "more by this developer" app list is also telling. A bunch of utilities, with all of them having in-app purchases, most having weekly subscriptions too. I don't understand how any of these apps passed the review.

https://apps.apple.com/gb/app/keywatch-watch-keyboard/id1499...

It's almost as if the review process exists to maximize Apple's revenue...
The app store allows you to submit a rating without a review. That's what you are seeing here.
You can rate without leaving a comment, so there could be a lot of 1 star comments and 5 star ratings without comments.

Also, it won’t show comments in other languages, but probably still does show you their rating in the average.

> makes it very hard for a user to understand who to believe: the 1 star comments or the very positive rating average?

Isn't it obvious? Fake reviews will be deleted, but ratings won't be. So disregard the rating and look at the reviews.

It's not obvious at all that one piece of information is completely wrong and another, much more difficult to consume piece of information, is accurate.