[matdwyer]

It doesn't "suck" at all, but I wish Freshbooks did a whole lot more. I've sent in at least 5 feature requests that seem relatively simple, but are dismissed (as far as I know).

I'm happy with the service and pay the $30 bucks without cringing, but it could be much better.

[MatthewPhillips]

Tried Invoice Machine?

[matdwyer]

Nope, I'm pretty committed with Freshbooks at this point. Here are some of the features I'd love though: 1) Ability to upload files to my invoices 2) Ability to send as a PDF 3) Ability to use my customers address data in ways that lets me analyze it (i.e. geographic distribution, avg. invoice price per city, etc) 4) Ability to discount specific line items rather than global 5) Sending HTML emails 6) Default payment methods (per customer or globably) 7) Custom payment methods (i.e. marking payments as "email money transfers - this one they said they will put in for a next release)

Anyway, I'm just telling them anything I can think of as I can see on their forum that they have a lot of user feedback. If enough people want something I'm sure it will come aometime)

The coolest and most useful thing would be analytics with the data they have... I'm sure it wouldn't be horribly difficult either, if I can export the customer data I'm sure I could do it myself (oh there is another one, I don't think I can export my data easily)