[EduardLev]

Good article.

I thought this line from the article was interesting:

> Online sign-ups are especially challenging for older people, perhaps the worst group to beta-test a new system.

I think I understand the author's intent when saying "worst group", but in this case I can't imagine a better group. They're literally the first people who will need to be using this system! If you beta-test your product with the people who will be able to use it despite all of its flaws, is that really testing?

Anyway yeah, just upset at this comment given that I have family members struggling with all this vaccine appointment software.

[presentation]

Worst in the sense that older people often are unfamiliar with computers at all - perhaps that group should have robust options that don’t come in the form of a web app if many have never even used a computer before.