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by ajtjp 1968 days ago
That isn't quite the same a what this software is or what Groupy does, but that is a fascinating article. I loved this part:

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For instance, one study subject took twenty minutes of staring at a Windows 3.1 desktop before being able to open a text editing program. Finally, a programmer spoke up that this was unacceptable, to Oran’s relief. But that relief would be short lived: “Our customers are morons!” exclaimed the programmer.

This was frustrating enough, Oran says. But then they talked to that user, and it turns out that he was actually a propulsion engineer for Boeing.

“He was literally a rocket scientist,” Oran says. “And even he couldn’t figure out Windows.”

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IMO the #1 opportunity for open source software to gain more mainstream acceptance is focusing on making it easier for non-technical users to use. Which is hard when most of your userbase is technical users. Microsoft deserves credit for realizing they had a usability problem, and having made major improvements to that over the years.

1 comments

> IMO the #1 opportunity for open source software to gain more mainstream acceptance is focusing on making it easier for non-technical users to use. Which is hard when most of your userbase is technical users. Microsoft deserves credit for realizing they had a usability problem, and having made major improvements to that over the years.

... I don't know. On the one hand, I applaud the sentiment. On the other hand, general computing needs of technical users are already becoming a niche too small for the market to serve. If Open Source community gets into their heads that they should optimize for non-technical users, I fear we'll have a dearth of tools...