[skosch]

No, but RH knows, and could make that distinction if they wanted to. RH is punishing margin and non-margin users alike until it has enough cash again to resume making orders.

To be clear, the RH T&C very broadly protect them in case of any arbitrary service interruption, so on paper they're probably entitled to do whatever they want. But at the end of the day, it was them who got caught with their pants down because they went too far in their UX/risk tradeoff, and now users are paying the price and are understandably pissed.